Note from your clerk – Flood Recovery advice from your County Councillor

25th October 2023 | County Council News, General News

With an event on the scale of Storm Babet the immediate challenge is to record where the flooding has occurred and the extent of the impact, so we are asking for your support to encourage all affected residents to report significant flooding to individual properties using the Highways Reporting Tool, if they do not have access to the internet they should call the SCC customer service number: 0345 606 6171.

How to use the Reporting Tool: Click on Report It, then click Drainage and Flooding and select the most appropriate drop down option. Please include as much information as you have, there is also an option to upload photos.

Once a report has been submitted, officers will contact the resident to gather further information and prioritise those locations that meet the criteria for an official investigation (known as a Section 19 Investigation). It is anticipated that this initial contact will be made during the next week. The investigations will follow, but until the scale of the challenge is determined it is difficult to estimate how long it will take to complete this task. It is expected to take at least several weeks, but could take months before all of the investigation reports are published.

Bobby Bennett
Cabinet Member for Equality and Communities
County Councillor for Clare Division